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Salesforce Developer

PrimeLending
Full-time
On-site
Irving, Texas, United States
Development
Description

Hilltop Holdings seeks a Salesforce Developer to join our dynamic team.  As a Salesforce Developer, you will play a crucial role in maximizing the efficiency and effectiveness of our customer relationship management (CRM) system to support Hilltop’s sales and customer service operations. You will collaborate closely with various departments to optimize Salesforce functionality, streamline processes, and ensure the CRM system aligns with the organization's business goals.



Responsibilities
  • Salesforce System Management: Help customize and optimize Salesforce Aura/Lightning Components, Apex, and Visualforce pages, and third-party APIs to align with business requirements and user needs. Manage security settings, and integrations, ensuring data integrity and compliance with industry standards.
  • Salesforce Development: Collaborate with stakeholders to gather requirements, translate business needs into technical requirements. Experience in Apex, Visualforce, Lightning/Aura components, Flow, and other Salesforce development tools.
  • Salesforce System Design:  Identify areas for improvement, and implement solutions to enhance efficiency and effectiveness. Org maintenance. 
  • Integration Management: Collaborate with internal IT teams to manage integrations between Salesforce and other systems, ensuring data integrity and seamless information flow. Integrate Salesforce with external systems, leveraging APIs to create seamless data exchanges.
  • Data Management: Monitor data quality, perform regular data cleansing, and establish data governance practices to maintain accurate and reliable information within the CRM.
  • System Upgrades and Enhancements: Assist with the evaluation and implementation of new Salesforce features, upgrades, and third-party applications to enhance the CRM system's capabilities.
  • Collaboration: Work closely with cross-functional teams, including sales, marketing, finance, operations, and IT, to gather requirements, identify opportunities, and address challenges.
  • Documentation: To ensure knowledge continuity, maintain comprehensive documentation of system configurations, customizations, integrations, and processes.


Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, a related field, or a combination of related experience and education.
  • Salesforce Certifications (Platform App Builder required).
  • Experience: Minimum of 2 years of proven experience as a Salesforce Administrator or Developer, with a demonstrated track record of successfully managing Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud in a complex environment, preferably within the financial services industry. Experience with Marketing Cloud is a plus.
  • Technical Skills: Experience in Apex, Visualforce, JavaScript, and HTML. Experience with batch and REST API integrations. Experience with complex low-code solutions such as flows is a plus.
  • Analytical Thinking: Ability to analyze business processes, identify inefficiencies, and enhance user experience.
  • Communication: Strong written and verbal communication skills, effectively communicating technical concepts to non-technical stakeholders.
  • Problem-Solving: Proven ability to troubleshoot and resolve technical issues, finding innovative solutions.
  • Collaboration: Excellent interpersonal skills and the ability to work collaboratively in a team-oriented environment.
  • Attention to Detail: Meticulous attention to detail to ensure data accuracy, system integrity, and adherence to compliance standards.